What does it take to deliver millions of packages and documents every day right in time? You need a Giant Hub: UPS Worldport in Louisville is a technological marvel.

It is the largest automated package handling facility in the world and the center of UPS’s worldwide air network.

More than 300 flights arrive and depart daily and the hub, with its 250 kilometers of conveyors has a throughput of 500.000 packages per hour. Roughly two million packages a day increasing to more than four million during the peak season at 10 pm.

The night rush hour begins. When frontline supervisor Tyler Sawvell and his crew unload and load the aircraft on the ground, guys like Terry Rigdon in the general operations center control every flight activity of the cargoplanes.

The world’s leading logistics group, UPS, relies on one airline. With its 244 aircraft, UPS Airlines is one of the biggest worldwide. Terry Rigdon’s goal is to get every aircraft with its cargo to its right destination—on schedule.

But this night, bad weather caused a lot of trouble and delays for the whole crew at Worldport.

Due to thunderstorms, the whole area has been put on an operations ban for 30 minutes. That means the outbound crew are not allowed to work. They cannot unload any airplanes. So they can’t feed the hub.

The Munich based Franz –Joseph-Strauss Airport is rated the only 5-Star airport in Europe.

And it is also one of Europe´s biggest hubs. An average of 1.100 flights have to be taken care of every day, 44.6 million passengers chose Munich as a destination in 2017, either for holiday or business purposes or simply as a transit hub to another location.

The Munich Airport is a like a big machine, several hearts beat have to beat in the same pace to make sure that everything is running fine. How does this machine cope with an average of 120.000 passengers every day?

What has to be done to guarantee the passenger’s safety. How is the endless flow of passengers and airplanes directed to move as smoothly as possible? This documentary takes a close look on those gears and sprockets that make a giant hub like Munich run efficiently and flawlessly.

And it has access to several operational units that are usually restricted to the public eye. 1200 Federal police and 400 customs officers are in charge with guarding the German border and making sure that nothing illegal is being brought into the country.

Ramp Agents oversee baggage and cargo flows from the terminals to the airplanes.

From the boardroom to the day to day operations, cameras give insight into the workings of British Airlines. Access is granted behind the scenes as the airline attempts to recover from the effects of the global financial crisis.