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Wednesday, September 28, 2022

American and British move closer to a single terminal at New York JFK

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American Airlines and British Airways have provided more information about their plans to co-locate operations at JFK’s Terminal 8 beginning December 1, 2022.

The relocation will bring the Atlantic Joint Business partners closer together, thanks to a $400 million investment to refurbish, expand, and upgrade the terminal.

The terminal investments and co-location will work together to provide a more seamless customer experience, while also helping the Port Authority of New York and New Jersey’s ambitious aim to turn JFK into a world-class airport.

“American is eager to welcome British Airways to their new home at JFK,” said American’s Chief Customer Officer Alison Taylor. “Their move to Terminal 8 further deepens our longstanding partnership and makes it easier than ever for customers traveling between New York and London or onward across our global networks.”

The first carriers to begin redevelopment efforts at JFK were American and British Airways, which broke ground in January 2020 on five new widebody gates, four new widebody hardstand parking positions, an improved baggage handling system, new customer amenities, and expanded premium guest offerings, which included approximately 130,000 square feet of new and renovated terminal space.

Tom Stevens, British Airways’ Director of Brand and Customer Experience said: “New York holds a special place in our heart as one of our most well-loved and important destinations.

Our move to the redeveloped and expanded Terminal 8 will bring a range of benefits for our customers, including a better transfer experience, enabling them to travel to more than 30 destinations across the U.S., Caribbean and Latin America with American Airlines.

British Airways will remain in Terminal 7 until Dec. 1, 2022, and we have continued to invest in the experience for our customers, including our check-in area, concessions and lounges.”

 

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